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A receptionist for when you can't.

CG Front Desk answers the calls you forward to it, takes the message, opens a numbered ticket and texts you the summary.

Example

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Leave your details and we will reach you when it opens. No payment, no card.

Front Desk works by your business forwarding its phone line to CG, with one carrier code. CG answers the calls that reach it.

  • Answers as your business, on calls you forward
  • Numbered tickets and a text summary
  • Urgent calls flagged in your text
  • Works on the line you forward to CG

Not open to the public yet.

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Three details and one tick box.

What Front Desk does

Front Desk is built and in early access. This is what it does once it opens.

Flags urgent callers

An urgent caller is flagged, and your text says so. If it sounds like an emergency, CG tells them to call 911.

URGENT #1004 water through kitchen ceiling

Answers as your business

Picks up the calls you forward and greets callers with your business name. It says it is an AI.

"Ruiz Plumbing, this is CG, the AI receptionist. How can I help?"

Opens a numbered ticket

It reads the number back to the caller.

#1004

Hangs up on spam

No ticket, so your list only holds real callers.

Likely spam

Texts you, then briefs you

You get a summary by text or WhatsApp. Each morning, a short list of tickets to chase.

Summary by textMorning briefing

Examples use made-up details.

How a call goes

The same four steps on every call you forward, day or night.

CG picks up

It answers with your business name and says it is an AI.

It answers from your notes

Hours, address, what you do. Only what you told it.

It takes the message

It opens a ticket and reads the number back.

You get the summary

A text or WhatsApp. Urgent ones are flagged.

It stays inside what you tell it

Front Desk answers only from your hours and notes. Anything else becomes a message for you.

It will

  • Answer from your hours and notes
  • Say it is an AI
  • Take a message and open a ticket
  • Flag urgent calls in your text

It won't

  • ×Book, quote or give advice
  • ×Pretend to be a person
  • ×Keep a ticket for a spam call
  • ×Make up an answer

Meant for small businesses that miss calls while they work, such as dental offices, HVAC companies, salons and contractors.

Questions

What is an AI receptionist?

An AI receptionist is software that answers your business phone for you. With CG Front Desk, your business forwards its phone line to CG with one carrier code, so CG answers the calls that reach it. It picks up with your business name, answers from your hours and the notes you give it, takes a message and texts you a summary. It is an AI and tells callers so.

How is it different from a virtual receptionist or an answering service?

A virtual receptionist or answering service is usually staffed by people. CG Front Desk is an AI, so it picks up at once on every call you forward to it. It says it is an AI, and it only says what is in your hours and notes.

How much does an AI receptionist cost?

There is no price to quote yet. Front Desk will come with the CG plan, which is launching soon. Early access is free while we test it with a few businesses.

Will it work for a dental office, HVAC company, salon or contractor?

It answers from your hours and the notes you give it, so any small business can tell it what callers usually ask. It never books or quotes, and it gives no advice beyond your notes. Anything else becomes a message for you.

Will callers know it is an AI?

Yes. CG says it is an AI. It does not pretend to be a person.

What happens with spam calls?

CG hangs up on them and opens no ticket, so your list only holds real callers.

What if a caller has an emergency?

An urgent caller is flagged URGENT in your text. If it sounds like an emergency, CG tells the caller to call 911.

Can I use CG for myself today?

Yes. CG is live as a personal assistant you call or text from any phone. The AI personal assistant page has the details.

More from CG

CG does a few jobs. Each has its own page.

See everything CG does

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